Quality vs. Quantity Contractors: How to Tell the Difference and Why It Matters
When it comes to hiring a contractor for your home renovation or remodeling project, the choice can feel overwhelming. Everyone promises great results, low prices, and fast timelines—but not all contractors are created equal. One of the most important distinctions you can make early on is this: Are you dealing with a quality contractor or a quantity contractor?
Let’s break down what that means and how to spot the difference.
What Is a Quality Contractor?
A quality contractor is focused on craftsmanship, long-term durability, and client satisfaction. They take on fewer jobs so they can give each project the attention it deserves. Their work often speaks for itself through glowing referrals, detailed project planning, and transparent communication.
Signs of a quality contractor
Detailed proposals and estimates: They take the time to understand your needs and provide a clear, customized scope of work.
Licensed, insured, and experienced: They have a solid track record, verified credentials, and real-world experience in the type of work you need.
Clear communication: They’re responsive, keep you updated, and address questions or concerns professionally.
Happy clients: They’re proud to share references, testimonials, and examples of past projects.
No shortcuts: They follow proper permitting, use quality materials, and stand behind their work.
What Is a Quality Contractor?
A quantity contractor is more focused on volume. Their business model relies on doing as many jobs as possible, as quickly as possible—often at the expense of quality. While they may offer lower prices and quicker start dates, the risks can be significant.
Signs of a quality contractor
Vague or generic estimates: They rush through the quoting process with minimal detail or personalization.
Overbooked schedules: They might promise a quick start but delay your project due to over commitment.
Poor communication: It’s hard to get a straight answer, and you feel like just another number.
Low bids, hidden costs: They may underbid to win the job, only to add surprise charges later.
Questionable workmanship: Cutting corners, ignoring code, or using subpar materials is not uncommon.
The Trap of Low Bids & Surprise Change Orders
One of the most common tactics used by quantity contractors is to come in with a noticeably lower price than their competitors. At first glance, this seems like a great deal—but here’s the catch: those low bids often don’t include everything.
Once the project begins, they start issuing frequent and costly change orders—charging extra for things that should have been included from the beginning. By the time the project is done, you’ve paid just as much (if not more) than you would have with a quality contractor—but without the same level of workmanship or reliability.
Quality contractors, on the other hand, take the time to create accurate estimates up front. They’re not looking to nickel-and-dime you halfway through the job. They want the price you see to be as close as possible to the price you pay.
Transparency and Realistic Allowances: The Hallmark of a Quality Contractor
Another key difference you’ll see is in how allowances and material pricing are handled. Quantity contractors often throw in unrealistically low allowances to make their bids look more affordable—leaving you with sticker shock later when you choose anything other than builder-grade materials.
A quality contractor is up-front about material costs and gives realistic allowances based on your preferences and style. They take time to understand what kind of finishes, flooring, or fixtures you actually want, and build those into the estimate. That way, you’re not stuck constantly going over budget just to get what you really had in mind.
Transparency like this helps you plan more accurately and avoid unnecessary stress throughout the project.
How to Tell the Difference Before You Hire
1. Ask questions—lots of them. How do they handle scheduling, permits, and change orders? A quality contractor will answer clearly and confidently.
2. Check their portfolio. Look at past work that matches your style and needs. Quantity contractors may struggle to provide consistent examples.
3. Talk to previous clients. Don’t just read online reviews—ask for direct references.
4. Get everything in writing. From contracts to change orders, quality contractors are transparent and organized.
5. Review allowances and specs. Make sure the materials and finishes quoted actually align with what you want.
6. Trust your gut. If something feels rushed, vague, or too good to be true, it probably is.
How to Tell the Difference Before You Hire
Choosing the right contractor isn’t just about price or timeline—it’s about peace of mind. A quality contractor sees your home as more than a job site. They see it as a reflection of their reputation and your investment.
So take your time, ask the right questions, and choose a partner who values quality as much as you do. Because when the dust settles, it’s the details, care, and craftsmanship that will last.
If you’re looking for a trusted and experienced contractor to handle your remodel, consider partnering with LHS Remodeling & Design. We pride ourselves on delivering high-quality work with excellent customer service. Contact us today for a consultation and let us help you turn your vision into reality. Contact LHS Remodeling & Design Today!
